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911
Every
year, fire personnel respond to over 130,000 calls for assistance. Most of
these calls are responded to in less than 5 minutes.
Here are some ways you can help the fire department help you during an
emergency:
Only Call
9-1-1 to Report:
A fire
A serious crime
Any serious medical condition
Any situation requiring immediate response of Police, Fire or Emergency
Medical Personnel.
What the 9-1-1 Operator Will Need to Know:
Address of the emergency
Phone number you are calling from
Nature of the emergency
Stay calm, speak clearly, be prepared to answer questions, receive
instructions and stay on the phone until you are told to hang up!
Emergency Vehicles and You
When an emergency vehicle has its lights and siren on, it is responding to
an emergency. It is the law and YOUR responsibility to:
Pull to the right side of the road and STOP until the emergency vehicle has
passed.
Give all emergency vehicles the right-of-way.
Keep back at least 500 feet from an emergency vehicle when it is responding
with lights and sirens.
Do not drive over fire hoses.
Drive carefully around an emergency scene.
At the Emergency
Have someone wait at the street to direct the fire and police departments to
the emergency.
If you are a witness to the emergency, stay at the scene to provide
emergency personnel with information.
If you are asked to move or leave the area, DO IT! The firefighters and
police officers are looking out for your safety.
Remember, things can become very hectic in an emergency. Firefighters and
police officers need to do their job in a safe way.
Some Other Tips:
Make sure your address is visible from the street.
Keep areas around fire hydrants clear of parked cars, fences, bushes, tall
weeds and debris.
Keep bushes, trees, grass and weeds cut or trimmed to avoid the chance of
brush fires.
If you have security bars on your windows, make sure they are fitted with
inside quick releases.
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